Is the rewards programme only open to customers?
Yes, it is. In order to collect points and redeem them for free products, create an Tiande account.
How do I collect points?
For every purchase, you’ll automatically collect points
How many points do I collect per £ 5 spend?
You earn £0.25 for every £5 you spend on products.
When do my points get credited to my account?
Immediately after purchase! And you can redeem them as soon as you’ve collected at least £5. Minimum amount of the order to be able to use the voucher
Where can I see my point balance?
Login to your account on tiandeshop website, and scroll down to “My Reward Points” to see your rewards.
Can I pay for products using a combination or points and cash if I don’t have enough points?
Yes, you can
Can I redeem my points for free products without making a purchase at the same time?
Yes, as long minimum order is £10.